FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

You are a trade company or factory?

We are a Manufacturer and trade company

Does one machine can only produce one size?

Not exactly, it depends on the machine.

How to visit your company?

Our company located at Dexing City Jiangxi Province ,We can pick you up from Nanchang airport. Or railway station Shangrao station and Dexing station

what is the after sales service after we receive machines?

Under normal situation, after the machines arrive, the buyer must connect electric and air into the machines, then the sellers shall send technician to install the production line. The buyer shall pay their round-trip air tickets from China factory to buyer’s factory, the charge of visa, food transportation and accommodation. And the working time of technicians is 8 hours per day with daily salary USD60/person.The buyer shall also provide an English-Chinese translator who will give help to technicians

During worldwide epidemic period, Buyer should know that seller will be not able to send engineer for machine installation and commissioning. Our sales manager and engineer will guide/support you by video/picture/phone communication. After the virus ends and global environment become safe , with visa and international flights and entry policy permitting, if the buyer requires engineer to travel for support, the sellers shall send technician to install the machine. And the buyer shall pay visa charge, round-trip air tickets from China factory to buyer’s factory, food transportation and accommodation in buyer’s city. The salary of technician is USD60/day/person.

Can you be responsible for transport?

Yes, please tell us the destination port or address. we have rich experience in transport.

Do you provide customized?

Sure, we can design the equipment according to the data of the structural section you provide. We are a professional sheet metal forming machine designer and manufacturer.

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